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Paddle VAT instructions:
On the checkout:
If you're purchasing from a country where VAT/GST is charged, you can add your tax ID and company details (excluding the US) during checkout. Once your VAT number is validated, you can proceed with a tax-free purchase.
On the receipt:
You can add your tax ID and company details to the receipt within 60 days of purchase. Our buyer support team processes tax refunds in bulk every few days. Once your VAT is refunded, you'll receive an email confirmation and a tax-refunded invoice.
Yes.
Enable this feature by going to:
Settings > Preferences > Enable Keyboard Input Monitoring.
Make sure to grant access in your macOS security settings.
Yes, and it's FREE with the CASTER Free version.
Ensure the application has microphone access by going to:
macOS Preferences > Security & Privacy > Microphone.
Yes.
You can transfer your license at any time.
Yes.
All Live features are included in the license without additional charges.
Yes.
This is a feature available in CASTER Live.
Yes.
This is a feature available in CASTER Live.
Yes.
You can insert plugins on any application running on your Mac to customize its sound.
You can delete all GroundControl devices directly from the application:
Go to Settings > Delete all GroundControl Devices.
Our vision is to bring high-quality audio control to everyone—gamers, podcasters, YouTubers, and anyone who needs easy management of audio on Mac.
As professional audio enthusiasts, we enjoy sharing our ideas with our users.
No.
Our application is compatible with all macOS security requirements. You don't need to compromise your Mac's security.
Yes.
The application and GroundControl devices run natively on Apple Silicon (M1/M2) and any Intel-based Mac running macOS 10.13 or later.
No.
We don’t and can’t charge you. No credit card is required for the Free or CASTER Live Trial.
You can easily uninstall the app and its audio devices from the application itself:
Go to Settings > Uninstall Ginger Audio and all devices.
